Mortgage Playbook · Restaurant, hotel & hospitality workers

Restaurant & Hospitality Playbook

Restaurant & Hospitality Mortgage Program — your guide to unlocking homeownership.

Tips count. Let’s make sure the lender agrees.

Download the PDF12 pages · free · no sign-up needed

What this playbook covers

Restaurant and hospitality workers are routinely told their income is too irregular for a mortgage. It isn’t — it just needs to be documented properly. This playbook explains the Restaurant & Hospitality Mortgage Program and how lenders can use tips, gratuities, seasonal hours and second jobs when they are shown the right way.

Alongside the program details, you’ll find the full mortgage roadmap, what lenders qualify you on, financing options, a breakdown of every upfront cost, the anatomy of a payment and a terminology index — the same foundation every buyer needs, written for the way hospitality actually pays.

What’s inside

  • What the Restaurant & Hospitality Mortgage Program is and who qualifies
  • Your mortgage roadmap from discovery call to closing
  • Getting qualified with tips, variable hours and multiple employers
  • Financing options: conventional, insured and alternative lending
  • Breaking down costs and the anatomy of a payment
  • Terminology index and monthly budget tracker
  • Your next steps

A look inside

Restaurant & Hospitality Playbook — page 2Restaurant & Hospitality Playbook — page 3Restaurant & Hospitality Playbook — page 4

Good questions

Yes, when they are declared. Lenders typically average two years of reported tips from your T4s or tax returns. Cash tips that were never declared cannot be used, which is why the playbook covers what to start doing now.
They average your income over two years using T4s and Notices of Assessment. A consistent history matters more than a consistent weekly schedule.
Owners are self-employed borrowers, which has its own set of options. Start with our self-employed mortgage page, then book a call — we look at both business and personal income.
Yes — Edmonton, Calgary, Banff, Canmore, Jasper and every community in between.

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